Privacy Policy

PERSONAL DATA PROTECTION POLICY

Segamy is committed to protecting your privacy. Contact us if you have any questions or issues regarding the use of your personal data, and we will be happy to assist you. By using this site and/or our services, you consent to the processing of your personal data as described in this privacy policy.

1 – What is personal data?

Personal data is information about you that allows for your identification. For example: your first and last name, email address, phone number, project description, etc.

2 – How is your personal data collected?

Your personal data may be collected during your internet usage when you:

  • make a purchase on our online store,
  • fill out one of our forms (such as the contact form),
  • contact us or report a problem (by phone, email, or any other means of communication).

3 – What personal data do we collect?

Data that we may request when you contact us or report a problem related to our services (for example, your first and last name, your phone number). Some of this information is mandatory. If you do not wish to provide it, we will not be able to provide access to the services offered.

4 – How do we use your personal data?

We primarily use your personal data to process your information requests and/or during an order placed on our website to ensure follow-up and delivery of the order.

5 – How long is my personal data kept?

Your personal data is kept for a period that is necessary and proportionate to the fulfillment of the purposes for which it was collected.

6 – Who are the recipients of your personal data?

The personal information collected is intended for Segamy and is communicated to authorized Segamy personnel.

We may also communicate your personal data to our subcontractors whom we use for technical services, banking services, etc. These individuals may therefore need to contact you directly using the contact details you provided to us.

All of our subcontractors are located in metropolitan France. The communication of your personal data does not involve transfers of information outside of France and/or to non-EU countries whose data protection legislation differs.

We strictly require our subcontractors to use your personal data solely for the purposes mentioned above and only to the extent necessary to perform the tasks entrusted to them, and to implement all essential measures for the security and confidentiality of your personal data.

7 – Where is my personal data stored?

Your personal data is stored in our databases or in the databases of our subcontractors.

We take all necessary physical, technical, and organizational measures to guarantee the security and confidentiality of your personal data against destruction, loss, alteration, disclosure, reproduction, or unauthorized access. We require our subcontractors to implement the same measures.

8 – What are your rights regarding your personal data?

Under the GDPR, you have the following rights: access, rectification, erasure (right to be forgotten), opposition, limitation of processing, and data portability. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

To exercise these rights, please contact us at: contact@segamy-performancetextile.fr
Please note that a proof of identity may be requested if your identity cannot be verified by other means.

9 – What is a Cookie?

When you visit our website, it may store or retrieve information in your browser, primarily in the form of cookies. Cookies are small text files transferred to your computer’s hard drive by a website. This information may be about you, your preferences, or your device and is typically used to make the site work as expected. Generally, the information does not directly identify you, but it can provide a more personalized web experience. Learn more about cookies here.

10 – Cookie Management

Users have the option to not accept cookies or to block them by configuring their browser settings. By blocking cookies via their browser, users may experience more limited and less functional navigation.

The following links explain cookie management for specific browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Vivaldi
  • Internet Explorer
  • Edge

For further information regarding cookie control tools, you can visit the CNIL website:

https://www.cnil.fr/en/cookies-the-tools-for-controlling-them